Design scope

At this time no. We primarily work with Adobe Creative Suite.

Yes, as long as you provide the instructions in English and all of the content associated with the project. We cannot translate texts.

It simply means we don’t charge you hourly or per project. You’re billed a flat monthly rate regardless of how many design projects you submit.

Create as many design projects as you want and we’ll assign the best available designers to get started right away. Once that design is complete, we’ll move onto the next one in your queue – same day.

Yes, in fact, we built a feature call “Brands” specifically to help you manage multiple businesses. A brand is a folder containing information and assets for anyone or anything that you need designs for regularly. Create a brand for clients, products, multiple businesses, or use it to categorize and organize your design projects.

With Penji you never have to worry about hourly billing or unexpected charges. When we promise “Unlimited” we do mean it. We work via design projects. When one design project is complete, we move onto the next one on your queue that same day.

General

Pro and Team plans will always have at least ONE designer assigned to provide daily design output. Agency plan will always have at least TWO designers assigned for double the output.

It simply means we don’t charge you hourly or per project. You’re billed a flat monthly rate regardless of how many design projects you submit.

Create as many design projects as you want and we’ll assign the best available designers to get started right away. Once that design is complete, we’ll move onto the next one in your queue – same day.

A brand is a folder containing information and assets for anyone or anything that you need designs for regularly. Create a brand for clients, products, or use it to categorize and organize your design projects.

Yes, in fact, we built a feature call “Brands” specifically to help you manage multiple businesses. A brand is a folder containing information and assets for anyone or anything that you need designs for regularly. Create a brand for clients, products, multiple businesses, or use it to categorize and organize your design projects.

With Penji you never have to worry about hourly billing or unexpected charges. When we promise “Unlimited” we do mean it. We work via design projects. When one design project is complete, we move onto the next one on your queue that same day.

Our turn-around time depends on the project and the number of revisions. Usually, it’s between 24 – 48 hours for most projects. More complex design project such as a website/app, landing page, pitch decks, infographics, and multi-page booklets will require more time.

Not at all, you are enrolled on a month to month membership and can cancel anytime – hassle-free.

No hidden fees. The package price is exactly what you pay monthly. All taxes and fees are included in that price.

We work around the clock from Monday to Friday. You can submit a design project any time anywhere and most importantly you can submit your project on the device of your choosing. If you have an urgent project, please submit those projects from Monday through Wednesday. Projects submitted within these days are more likely to be delivered, revised, and fully completed before the end of the week. If at any time you have an urgent matter, please contact your Account Manager directly. Design projects created after 2 PM Eastern Friday will be worked on Monday. So be sure to get your project in, before our 2 PM Friday Eastern deadline.

All plans come with unlimited general graphic design capabilities that includes:

  1. Branding: Logos, pitch decks
  2. Digital: Banners, digital ads, social media content
  3. Marketing: Infographics, sales sheet, flyers & posters, business cards
  4. Merch sellers: T-shirts, pop sockets, promotional materials
  5. Print: Books & magazines, packaging & labels, stationaries
  6. And more…

Team and Agency plans gets everything above in addition to complex design capabilities such as:

  1. Custom illustrations
  2. Web design
  3. App design
  4. infographics

Yes, we can completely design an iOS/Android app. Projects of this scale will take time and require extensive reviews, revisions, and approvals for each page. However, we DO NOT offer web development of any kind.

You own all rights and licenses to all designs created for you. If we use stock photos, you will also be granted a license for that photo. However, the materials you provide to us are assumed to be licensed and owned by you. If you provide us with unlicensed materials to use, then we are not held liable for the rights of the final design.

If you’re an existing customer and want to refer your friends to us, your friend will get a discount and you will receive a percentage of their recurring payment. Send us enough referrals, and you can get our service for FREE. Not to mention, you can also make a little bit of cash on the side.